Dear lady
your paper isn't here
I told you that when you came in
when you asked if I had it, and I said I didn't
when you asked if someone had taken it, and I said nobody had
and no matter how many times you call and ask
"is it there yet?"
"is it there NOW?"
and inform me that "it's usually at the front desk"
that doesn't mean it is.
(not) sorry.